WelcomeOffice Friuli Venezia Giulia

General practitioner - For medical treatment in case of headache, sore throat, flu, cold, allergies, etc.      
You can go to the "medico di base" (general practitioner) you have chosen when you have registered with the Italian National Health Service or to anyone else if you hold the European Health Insurance Card (EHIC) (for EU citizens only). The visit will be free. Please, before starting the visit, show the doctor your EHIC to make sure that you will not be charged any fee.
Do you need a general practitioner or a paediatrician with language skills in Udine? Contact the Welcome Office staff and ask for the list!

Click here for a practical glossary for the most common words in the medical field!

For specialist treatment        
You can go to private medical practitioners or rely on specialist medical assistance provided by the National Health Service. In the latter case you should first go to your general practitioner "medico di base" who will write a prescription. You should then take an appointment with the specialist doctor by contacting the healthcare booking service CUP (Centro Unico Prenotazioni). You will pay a "ticket" for the visit, i.e. a subsidized medical fee. Remember to take the European Health Insurance Card (For EU citizens only) with you. At CUP you will be able to make an appointment for specialist treatments provided by the ASS4 Medio Friuli.

The greatest part of the out-patient performances and the radiologic examinations can be reserved of person near the counters of the CUP or phoning the call intercompany center 800 423445. It is a free number.

Duty doctor service - For emergency medical treatment in the evening, on holidays and Sundays     
You should call the duty doctor service (Guardia medica) located in via Pozzuolo 330 at: +39 0432 506578/9
The service is available every night from 8 pm to 8 am (bank holidays from 8 am to 8 pm and days before holidays from 10 am to 8 pm). 
In case of emergency, one of the emergency doctors may come to your home to treat you. Home visits are free.

118 - For emergencies  
You must dial 118 to get in touch with the emergency department ("Pronto Soccorso") also in case you need an ambulance. If you go to the casualty ward in hospital, you will be asked about the severity of your pain or problem. Be aware that, on the basis of your answer, you will be given a colour code (white, yellow, green, red, depending on the seriousness of your problem). Treatment is given on the basis of this priority and does not follow the "first in, first out" rule. If you have a white code (low priority), you may have to wait for some hours before you are seen by a doctor.
Remember to always carry your health card or your EHIC (for EU citizens only) with you and to show it to the doctors.

Useful addresses in Udine

• ASS4 Medio Friuli